Creating supported growth, empowered managers & increased retention.
Serving hospitality businesses & groups in Australia and beyond.
Team and leadership training still sitting on the to-do list?
The reality of running a hospitality business means it’s challenging to make it a priority.
You know you need clear onboarding so new team members understand expectations. Structured product knowledge training, ongoing sessions on service specifics and leadership development for your managers. Without these structures the result is inconsistency. In expectations, in training, and ultimately in service. Over time, this creates frustration and people start to leave.
Leaving you to fight fires instead of focusing on the big picture.
Responsibility that comes with leadership - it’s far more than just a title.
I look at what your team has - from compliance through to your welcome materials - where it lives, how it’s used, and what’s missing.
Then I close the gaps, so new team members know what’s expected from day one. Managers aren’t relying on memory or instinct to train others, and standards are clear, not interpreted, and delivered consistently.
Tania Davey | People and Development also delivers training on essential leadership skills - leading and communicating with compassion, trust, and empathy; building self-awareness and emotional intelligence; delivering difficult feedback; and understanding the responsibility that comes with leadership - that it’s far more than just a title.
Learning & Development
Partner with Decision makers to develop materials and structures for Managers or Team Members to onboard and train staff.
Training
Developing new and emerging Managers in their leadership skills so they can lead with confidence and empathy.
Coaching
Working with Established Managers to address and transform specific concerns in your current leadership journey.
Trusted By
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“What Tania built within the people team was a legacy, shaping the way we operate.”
Joanne Searley COO
JKS Restaurants -
London
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“ Tania has unparalleled dedication, expertise and passion for the hospitality industry.”
Cedrc Castille GM
22 Bishopsgate - London
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“She just gets it and has successfully done it before”
Sunny Hodge
Diogenes The Dog and Aspen and
Meursault - London
Want to explore what expert training and development in your hospitality business might look like?
The benefits of great systems, structure and training are compounding. Leadership training and development continues to create a positive feedback loop in hospitality businesses.
Receive a no obligation call with Tania Davey to discuss your business's individual challenges.