A practical hospitality onboarding checklist for owners and managers

The First Two Weeks for your new hire.

You spent weeks finding the right person.

Don’t lose them because no one remembered to organise their uniform, create their POS login or tell the team they were starting.

The First Two Weeks is a practical onboarding checklist to help you give every new team member a clear, organised and welcoming start - even when the venue is busy.

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The first few shifts matter more than we think

The challenge is not knowing what to do.

It is making sure it happens every time.

  • When you are short-staffed.

  • When a delivery is late.

  • When you are covering another section.

  • When the new starter arrives on the busiest shift of the week.

  • Or when you are not there at all.

This checklist gives your managers and team leaders a simple structure to follow, so onboarding does not depend on who happens to be working that day.

This checklist is for you if:

  • You own or manage a restaurant, café, bar, hotel or hospitality venue.

  • You are hiring good people but struggling to keep them.

  • New team members receive different training depending on who is working.

  • Your managers understand onboarding but do not have a consistent process.

  • You want new employees to feel confident, supported and useful sooner.

  • You are tired of hearing, “No one told me.”

About Tania Davey

Tania Davey works with hospitality owners and managers to build stronger leaders, clearer workplace standards and more consistent team experiences.

Her approach is practical, personal and grounded in the realities of running busy hospitality venues.

Rather than handing you another document that sits unread in a folder, Tania helps turn expectations into processes your managers and teams can actually follow.

Need help creating a more consistent onboarding process?

Visit taniadavey.com or email hello@taniadavey.com.